Access emai?

Discussion in 'Questions for admins' started by claudiu, Dec 24, 2019.

  1. claudiu

    claudiu III degree of vocation ROG Club

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    Dec 21, 2019
    Hi i just bought the black knight pack and i recieved the payment confirmation but no email with the game client.
    How long should i wait to recieve acces to play?
     
  2. Exerara

    Exerara King ROG Club

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    Feb 1, 2018
    1-4 days
     
  3. claudiu

    claudiu III degree of vocation ROG Club

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    Dec 21, 2019
    any way i can contact anyone to rush this? I was hoping to play while i have a few days off :d
     
  4. Arebon

    Arebon III degree of vocation Benefactor ROG Club

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    you can contact "ROG_Lead" but expect them to have maybe X-mas hollidays now too :)
     
  5. claudiu

    claudiu III degree of vocation ROG Club

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    so i got the email activated the key on steam i send my steam id to the bot but i cant log in still
     
  6. Arebon

    Arebon III degree of vocation Benefactor ROG Club

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    did you send him your steam64ID too?
     
  7. claudiu

    claudiu III degree of vocation ROG Club

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    Dec 21, 2019
    yes the long one with numbers
     
  8. Arebon

    Arebon III degree of vocation Benefactor ROG Club

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    Nov 3, 2019
    so it takes 2-3 days, but give them some time, its christmass/holliday time for them too
     
  9. claudiu

    claudiu III degree of vocation ROG Club

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    i dont understand this need of keys on top of activating keys and aproval and all this useles stuff. No other closed alpha game i have played did this. A key on steam is more than enough lol
     
  10. ROG_LEAD

    ROG_LEAD Project Manager Staff Member Patron ROG Club

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    Its pre-Alpha, & close PTR (developers) server, not "close Alpha server".
    We expanded about 15k keys in Dec'17 - Feb"18 to "Alpha server", & and we are not going to recall them.

    When it will be Alpha test just a key would be enough.
     
  11. claudiu

    claudiu III degree of vocation ROG Club

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    Dec 21, 2019
    I see. I finaly got access and loged in, it was shown only 1 player online that one was me. Also there was suposed to be some NPC where i can get some items from i couldnt find it. After i logged off and logged back in i was in a diferent city(a ruined one) also no NPC.